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SDNews.com
Home No Images

Writer takes issue with paper’s practices

Tech by Tech
July 27, 2011
in No Images, Opinion, Peninsula Beacon
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Does anyone have the backbone to stand up to the bullying San Diego Union-Tribune?  I cancelled my subscription to the U-T in May, but it continued to charge my credit card anyway.    I thought the problem was solved at the end of May because I managed to get all their improper charges to my credit card reversed.  I believed I had a second layer of protection because my credit card expired at the end of May, and I got a new card with a new number (which the U-T didn’t have).  I was wrong.   The U-T then began sending me “late notices” in the mail and threatened to turn my account over to their collection agency.  I take threats to my credit record seriously, and don’t wish to be surprised upon my next mortgage application. Unfortunately, I have not been able to obtain a statement from the U-T that my account is closed and that is has NOT turned over to a collection agency, despite a certified letter to their “customer service” department on June 21 (with a copy to their publisher), and email requests of their customer service” department on July 17 and July 18.  I would like a written statement from them for my files, for when this shows up on my credit report in the future.  Also, consumers have rights (i.e., The Fair Credit Reporting Act) and should not be subjected to such extortion.  How many others have been victimized by the U-T’s tactics?

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