On Nov. 14, the City of San Diego was named first in the nation for its use of technology by the\u00a0Center for Digital Government, a national research and advisory institute for information technology (IT) policies and best practices by state and local governments.
\nIn receiving this recognition, the City was praised for its use of technology in responding to homeless challenges, improving the\u00a0quality of life in neighborhoods, helping protect the environment for future generations and meeting the City\u2019s Strategic Plan goals. San Diego was named No. 1 among cities with populations greater than 500,000. In 2017, San Diego was ranked third in the nation, and in 2018, it was ranked second.
\n“This recognition reflects our commitment through innovation to create more opportunities for residents, solve challenging problems and improve the quality of life for current and future generations,” said Mayor Kevin L. Faulconer. “This top national ranking demonstrates our progress and continued desire to create a better San Diego for all.”
\nEach summer, the survey examines the individual effectiveness of technology programs and plans from cities across the country. This year, the survey focused on how well cities used technology to meet individual city goals and priorities, improve the interactive experience for citizens and business partners, enhance citizen engagement, achieve cost savings through newfound efficiencies, boost transparency, enhance cybersecurity and efficiency and proactively address citizen expectations.
\nThe City was ranked the best in the nation for using a variety of technology-related initiatives to: \u2022 Help modernize the\u00a0Homeless Management Information System, an online IT system used by the Regional Task Force on the Homeless to share information and coordinate care for homeless individuals and families and persons at risk of homelessness. \u2022 Respond quickly to the statewide homelessness crises by standing up networks for three bridge shelters that housed 700 homeless individuals. \u2022 Develop the City\u2019s website and increase the number of digital services available to residents and businesses to make it easier to do business with the City,\u00a0ranking second in the U.S.\u00a0for pushing the boundaries of how citizen services are delivered.\u00a0 \u2022 Connect the City\u2019s\u00a0Get It Done application\u00a0with the Police Department\u2019s Homeless Outreach Team to expedite response to resident reports, and adding the ability to report common illegal dumping spots on the app while using data to proactively conduct neighborhood cleanups. \u2022 Launch an online\u00a0community engagement tool\u00a0that facilitates resident input into the community planning process 24\/7. \u2022 Revamp the\u00a0Development Services Department website, making it more user-friendly and efficient and making it easier and faster to apply for permits, schedule inspections, view code enforcement cases, request building records, request project information and view zoning information. \u2022 Deploy software and power-saving measures that automatically reduce the amount of energy consumed by computers when not in active use. \u2022 Leverage LiDAR (light detection and ranging) technology and\u00a0San Diego Geographic Information Source (SanGIS)\u00a0data, an online hub of geographical data that is stored and publicly available to download, to support the City\u2019s\u00a0Climate Action Plan\u00a0and its\u00a0Urban Tree Canopy Assessment, helping increase the amount of trees in the City’s urban forest.\u00a0 \u2022 Use geofencing technology to govern improper usage, parking and speeding in high-traffic areas of\u00a0shared mobility devices. \u2022 Provide residents continual access to\u00a0interactive maps showing the current conditions of all of the City\u2019s streets and planned improvements\u00a0and information through the\u00a0Open Data Portal, an online catalog of openly licensed City data, available for download in a machine-readable format. \u2022 Post the online\u00a0PerformSD\u00a0dashboard that tracks how the City performs with charts, graphs and infographics and using\u00a0NextRequest, an online portal to request public documents and records and view previous requests, making information readily available for public use. \u2022 Engage residents\u00a0to gauge their satisfaction with City services, helping to make informed, data-driven decisions to better serve them and provide responsive customer service.
\n“The City’s IT staff tirelessly works with all departments to better serve the changing needs of residents, improve and enhance services and respond to evolving City priorities,” said Deputy Chief Operating Officer Jeff Sturak. “This recognition validates the staff\u2019s work, and provides us with a benchmark to continue perfecting and enhancing our information technology.”<\/p>","protected":false},"excerpt":{"rendered":"
On Nov. 14, the City of San Diego was named first in the nation for its use of technology by the\u00a0Center for Digital Government, a national research and advisory institute for information technology (IT) policies and best practices by state and local governments. In receiving this recognition, the City was praised for its use of […]<\/p>","protected":false},"author":726,"featured_media":256092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"11560","_seopress_titles_title":"City of San Diego ranked No. 1 nationally for innovation in government\u00a0","_seopress_titles_desc":"","_seopress_robots_index":"","jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"footnotes":""},"categories":[12360,11560,11551],"tags":[],"class_list":["post-258210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-duplicate","category-la-jolla-village-news","category-news"],"_links":{"self":[{"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/posts\/258210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/users\/726"}],"replies":[{"embeddable":true,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/comments?post=258210"}],"version-history":[{"count":0,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/posts\/258210\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/media\/256092"}],"wp:attachment":[{"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/media?parent=258210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/categories?post=258210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.sdnews.com\/es\/wp-json\/wp\/v2\/tags?post=258210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}