![\"Henry](\"https:\/\/missiontimescourier.com\/wp-content\/uploads\/2017\/01\/web-Arrive1.jpg\")
<\/a>Leg said she\u2019d been working in the small business world as an entrepreneur and had already been looking for what would be next.<\/p>\n
\u201cI agreed that we should definitely do this because the idea made a lot of sense. We were both committed to getting it going,\u201d Legg said. \u201cI felt there were a lot of independent elderly grandmothers who could use this service.\u201d<\/p>\n
How it works<\/strong><\/p>\n Arrive is a members-only concierge service that helps to connect seniors to Lyft and Uber. It\u2019s currently staffed by Stice and Legg and it serves as an intermediary between the rider and established on-demand ride services.<\/p>\n For a bronze plan, members pay a one-time sign-up fee of $30, and a $5 monthly membership fee and each ride costs $3 over the cost billed by the ride service. Arrive maintains detailed records on each member, including their favorite destinations, so ordering a ride is easy and members never need to worry about looking up addresses in advance of requesting a trip.<\/p>\n The silver plan costs $50 per month and get unlimited access to an Arrive concierge, four neighborhood rides \u2014 and ride that is five miles or fewer \u2014 a month and no sign-up fee. The gold plan offers to additional neighborhood rides.<\/p>\n \u201cDuring our initial conversations with our users, we help them build out a profile and they can add in destinations that they regularly visit,\u201d Legg said. \u201cThat way, when they call in, they can say \u2018I want to go to the doctor\u2019s office\u2019 and based on early conversations, we already have that information saved. They don\u2019t need to worry about finding the address or telling the driver where to go.\u201d<\/p>\n The toll-free concierge line \u2014 1-866-ARRIVE-8 \u2014 is open from 9 a.m. to 6 p.m. Pacific time, seven days a week. Arrive is able to dispatch rides in any market served by Uber or Lyft, and they\u2019re even able to help members schedule rides in advance. Every dispatched ride is monitored by an Arrive concierge.<\/p>\n \u201cWe\u2019re handling the technology on behalf of our members and we provide them unlimited access to our concierge line,\u201d Stice said. \u201cWe\u2019re using Lyft and Uber to dispatch and watch the rides. We monitor all the rides and we handle the billing.\u201d<\/p>\n As for Stice\u2019s grandmother? She\u2019s among those who are giving the company praise.<\/p>\n Her son frequently helps her with transportation, she said, but when he travels out of town, getting around has been a challenge.<\/p>\n \u201c[Arrive] was very easy to use and I\u2019m sure I\u2019m going to use it again,\u201d said Allied Gardens resident and Arrive member Louise Bergseid. \u201cThey phoned from the curb when they got here so I didn\u2019t have to stand outside in the cold and they dropped me right at the entrance to the store. I think this is a very good service and think a lot of older people who don\u2019t drive will use it.\u201d<\/p>\n For more information on Arrive Ride Services, visit arriverides.com<\/em><\/a>.<\/p>\n<\/a>